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How agents work

Agents are AI assistants that work on your tasks. They can research, write, build, and use apps you have connected.

During a task​

The agent reads your request, works through the steps it needs, and returns an answer, file, or link. Larger tasks may involve several agents working together.

You can follow progress in the task and reply with extra context or a change of direction. If an agent needs information or approval, the task shows a request for you to review.

Connected apps let agents work with your accounts, within the access and permissions you have granted. See Manage connected apps.

After a result arrives​

Review the result before using it. Reply in the same task to ask for a correction, a different format, or another version. Specific feedback, such as “Add sources for these three figures,” helps the agent revise it.