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Connect Gmail

Connect Gmail to let agents find messages, summarize email, and draft or send replies as part of your requests.

Connect your account​

  1. Open Settings → Connectors.
  2. Find Gmail under Apps and open its card.
  3. Choose Continue to connect Gmail and follow the sign-in steps in the new tab.
  4. Review Google's requested permissions and complete the connection.
  5. Return to Kohai and check that your account is connected.

Google handles your sign-in; Kohai does not see your Google password.

Sending email​

Review any approval request before an email is sent. A valid permission you granted earlier, or an automation set to Auto, can allow sending without a new prompt. See When does Kohai ask for approval?.

Connection problems​

Open the Gmail card in Connectors to check the connected account. Use Reconnect if shown, or follow Manage connected apps to reconnect or disconnect it.